By using or accessing this website and/or placing any order(s), you agree to be legally bound by these terms and conditions.' This website is owned and operated by Mainlypine.co.uk,99 watling street, Gillingham, Kent , ME7 2YX .
We will respond to any contact within 48 hours working day, at the latest.
i) How to place an order
You can place an order via our website www.mainlpine.co.uk following the prompts given. If you think that you have made an error when placing your order, please contact us immediately using our sales telephone number. (016)34850226.
You can also place an order with us via our sales telephone number (016)34850226.
Once you have placed an order you will be contacted via e-mail within 24hrs with details of your order and further information.
Also mainlypine.co.uk will store your data securely and it will not be handed on to any third parties.
ii) After placing an order
When you place an order with us (mainlypine.co.uk) you are making an offer to buy goods. We will send you an email confirmation that we have received your order.
Once we have checked the Order details and availability of the goods, we will send e-mail you to confirm that we have accepted your order, and that a contract has been made between us.
In the unlikely event that the goods are no longer available, or there is a pricing mistake, we will advise you of this. You will not receive an email confirming acceptance of your order and there will be no contract between us.
We only deliver within the UK mainland. For other destinations we can deliver to the nearest, convenient UK port. Any further arrangements are the buyer's responsibility
Mainlypine.co.uk shall not be liable for any delay in delivery beyond the suppliers' control.
Please be aware that delivery charges/surcharges may apply. For more information see our delivery page (http://www.mainlypine.co.uk/acatalog/Delivery.html)
If the goods are lost or damaged in transit, please let us know immediately contacting us on our customer service telephone number (016)34850226
Our delivery drivers are unaccompanied; they will not move or take away any existing goods or property for the purpose of assembly or installation of the goods.
The goods will be left inside your premises at the safest convenient location. Delivery drivers as standard will not carry items upstairs, and all transportation of your goods to a location upstairs is entirely carried out at the contractors risk and discretion.
If you miss a delivery you will be charged for the costs incurred, this is typically around £40 but varies depending on location and courier.
You can cancel your contract at any time within 7 working days after the day of delivery. To do this, please e-mail us or write to us. We will reply within 24 hour working day of your initial contact.
You do not have to give any reason for cancellation. However a brief explanation will help us to improve the service we offer to customers in the future.
If you cancel you must return the goods to us at your own expense. We can arrange the collection for you; however the charge for this service is typically around £40.00. You must ensure the goods are packaged safely to protect against damage.
If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this result in damage or deterioration, we will charge you for the reduction in value.
For your security and protection refunds are given by the same method which the payment was made by.
This cancellation policy does not affect your legal rights- for example, if goods are faulty or inaccurately described.
If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.
If you have a problem with your order please contacts to us via our Sales telephone number or via email at firstname.lastname@example.org
we endeavor to display as accurately as possible the colors of our products that appear on the website. However we cannot guarantee the complete accuracy of the pictures or photographs that are shown.
Please check all flat packed items at the time of delivery. Missing or damaged parts must be reported within 28 days of purchase. Please contact our customer services team by email at email@example.com or on our Customer service telephone number (016)34850226.
These terms apply to your order. Please be check we may change our terms and conditions at any time.